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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 169
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Am resetting my BTPassword. Eaarlier I gave my mothers maiden

Customer Question

Am resetting my BTPassword. Eaarlier I gave my mother's maiden name as Fardon.
Now you will not accept that name and say it is incorrect. I KNOW IT IS. Why dou
refuse to accept it?
Submitted: 3 years ago.
Category: Computer
Expert:  Jerry Hannell replied 3 years ago.

Jerry Hannell :

hello sir/madam
I would like to help you, please let me know when you are ready

JACUSTOMER-km8lsrxg- :

I AM READY ANY TIME NOW

Jerry Hannell :

hi, what is the bt email you are having problems with?

JACUSTOMER-km8lsrxg- :

I am ready any time now

JACUSTOMER-km8lsrxg- :

they keep saying my security reply of mother's maiden name (Fardon) is incorrecct yet I have quoted it several times before.

Jerry Hannell :

hi, what is the bt email you are having problems with?