How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete
Pete, Computer Enthusiast
Category: Computer
Satisfied Customers: 15731
Experience:  Over 16 years of experience in the Electronics and IT industries.
30970729
Type Your Computer Question Here...
Pete is online now

i am trying to set up orange mobile broadband. all it saying

Customer Question

i am trying to set up orange mobile broadband. all it saying is roaming all the time? whats happening?

Submitted: 2 years ago.
Category: Computer
Expert:  Pete replied 2 years ago.
Hi there,

The Orange Mobile Broadband will display Roaming if it is not being used in the country it was intended for.
So, if you bought it in France, for example, and are using it in the UK, it will display Roaming.
Customer: replied 2 years ago.

Purchased in Aberdeen Scotland in a shop about a mile away from my house.

Expert:  Pete replied 2 years ago.
Hi Heather,
If you aren't using the mobile broadband abroad, then the other reason why this would occur is if there are no Orange mobile masts nearby - in that case, your mobile broadband would connect to another wireless broadband service provider, and roaming charges would apply.
Customer: replied 2 years ago.

My mobile phone is orange and i don't have problems with it

Expert:  Pete replied 2 years ago.

Mobile phone coverage and mobile internet coverage are two different types of signal and use different masts.

 

You can check your Orange coverage here: http://studio.orange.co.uk/coveragechecker/

 

Customer: replied 2 years ago.

Post code is ab15 8ey

Expert:  Pete replied 2 years ago.
Ok, not sure if you have tried the coverage checker yourself or not, but it shows that you are located right at the edge of 4G coverage, so if you are trying to connect to 4G this is likely the reason why there is a problem.
Expert:  Pete replied 2 years ago.
Hi Heather,


I'm just following up with you to see how everything is going. Do you need any further assistance?

Let me know,

Pete.

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Kamil Anwar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    143
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
< Last | Next >
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERf8udkdxk/2013-8-3_15150_323738101505074393259301621172992o.64x64.jpg Kamil Anwar's Avatar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    143
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
  • http://ww2.justanswer.com/uploads/WI/Windowspcfix/2013-8-19_153826_ja12.64x64.jpg James K.'s Avatar

    James K.

    Consultant

    Satisfied Customers:

    93
    Technical Director of IT Company
  • http://ww2.justanswer.com/uploads/JO/JonTech/2011-10-25_111835_A2c.64x64.jpg Jon-Tech's Avatar

    Jon-Tech

    IS Manager

    Satisfied Customers:

    61
    20 yrs: Computers, Networking
  • http://ww2.justanswer.com/uploads/MI/mikew4950/2011-12-26_1606_mikephoto2s.64x64.jpg MikeW's Avatar

    MikeW

    Computer Engineer

    Satisfied Customers:

    49
    32+ years Computer and Networking Experience
  • http://ww2.justanswer.com/uploads/JA/jamieratliff/2012-2-8_194551_jamie.64x64.jpg jamieratliff's Avatar

    jamieratliff

    Information Systems Manager

    Satisfied Customers:

    21
    Jamie has worked in the Information Technology field for over a decade.
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERleg4q7o8/2012-3-6_203036_meja.64x64.png TheDoctor's Avatar

    TheDoctor

    Software Engineer

    Satisfied Customers:

    16
    Experienced Software Engineer
  • http://ww2.justanswer.com/uploads/FI/FisherEngineering/2012-1-18_194422_Fisher375Headshotcompressed239K.64x64.jpg Bill Fisher's Avatar

    Bill Fisher

    Computer Engineer

    Satisfied Customers:

    1
    Computer system design, networks, integration, general support.
 
 
 

Related Computer Questions