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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 5102
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I cant access my Hotmail account. The outlook.com has changed

Resolved Question:

I cant access my Hotmail account. The outlook.com has changed which is where I usually
access my emails?
Submitted: 3 years ago.
Category: Computer
Expert:  Jerry Hannell replied 3 years ago.

XXXXX XXXXXnell :

hello sir/madam
I would like to help you, please let me know when you are ready

Customer:

I am ready

XXXXX XXXXXnell :

hi, are you unable to Access your Hotmail? is it giving an error?

Customer:

no- I access through outlook but today outlook didn't take me to Hotmail so as no nothing about computers

Customer:

I am stuck

XXXXX XXXXXnell :

I am out of ideas, let me opt out and open this question to other experts. remote assistance may be needed.
if no expert opts in, we can continue.

Customer:

ok

Expert:  Kamil Anwar replied 3 years ago.
Hello & Welcome to JustAnswer. I'm Kamil and i will do my best to assist you.

May i remotely connect to your computer to take a look at this issue and help fix it remotely?

Thanks
Customer: replied 3 years ago.

yes but I am a computer novice so may not be able to answer anything


technical!

Expert:  Kamil Anwar replied 3 years ago.
Please click the link below:

https://secure.logmeinrescue.com/R?i=2&Code=764960

OR >>>CLICK ME<<<

A program called 'support-logmeinrescue.exe' will be downloaded.

Click on the downloaded file and click run.

If asked by system to allow the file to run, select "Yes/Allow/OK"

Thanks
Expert:  Kamil Anwar replied 3 years ago.
I have assisted the customer via remote support. Thank you
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 5102
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Kamil Anwar and other Computer Specialists are ready to help you

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