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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 36865
Experience:  Over 15 years of consulting to the IT industry
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I have an account at Sainsburys. This week when I tried to

Customer Question

I have an account at Sainsburys. This week when I tried to order the screen read' URL rejected. Contact your Administrator. Support ID and then a long number.

How can I clear the screen and reinstate the Sainsbury site?

Can you help please?
Submitted: 3 years ago.
Category: Computer
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard and I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me please which internet browser you are using for the site?

eg: Internet Explorer?

Thank you
Customer: replied 3 years ago.

Acer chrome tablet

Expert:  Richard replied 3 years ago.
Thanks,

Have you been able to order before on the Tablet Joseph?

Customer: replied 3 years ago.

Yes, weekly.

Expert:  Richard replied 3 years ago.
Thanks Joseph

Can you tap the power button then choose Power Off.

Then when the Tablet has powered down, power it on and try to place an order.

Let me know the results please

Thank you
Customer: replied 3 years ago.

URL is rejected!

Expert:  Richard replied 3 years ago.
Thanks

Can you go to Settings, Applications, Manage Applications.

Look under the list ALL for Internet

tell me when you have located it please.

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