How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 166
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
69350257
Type Your Computer Question Here...
Kamil Anwar is online now

i need some help to install parallels desktop 9 for mac. 078552086106 01628

Customer Question

i need some help to install parallels desktop 9 for mac.

078552086106
01628 621 754

Thanks

Sukhdev
Submitted: 3 years ago.
Category: Computer
Expert:  Jess M. replied 3 years ago.
Hi, welcome and thank you for your question. My name is Jess and I am glad to assist you today.

I am sorry but I am from a different time zone / country so I cannot call. Do you want me to remotely access your computer so that I can directly assist you in the installation process while you watch? It is safe as you are watching your screen and definitely a faster mode of help. Besides, with remote access, we can chat there in your computer.

Please let me know so that I can help you further.

Best regards,
Jess
Customer: replied 3 years ago.

hi Jess,


 


yes could fix them problem remotely and check for any virus's .


 


passcode is sl62ey


 


kind regards


 


Sukhdev


 


 


 


 


 

Expert:  Jess M. replied 3 years ago.
Hi Sukhdev,

Thank you for writing back and thank you for allowing me to remote in to help you better with your issue.

In order for me to remote in, we need a free tool. Please go to this link:
http://www.teamviewer.com/en/index.aspx

Locate and click the link that says "Join Remote Control Session" and then run it. Then give me the 9-digit code and the password so that I can remote in.

Best regards,
Jess
Expert:  Jess M. replied 3 years ago.
Hi Sukhdev,

How is it going? Do you still need help with your Parallels problem? If you need further assistance, please let me know any time, I am here to help.


Best regards,
Jess

Related Computer Questions