Many thanks. I've done this before, but this time, when I open the top the cartridges do not move, and it is this that has thrown me.
I'll try and then respond.
No, it didn't work. Maybe I'll have to have it repaired?
As I.m 81, crawling round the floor trying to find the right connection isn't my idea of fun! I just removed the plugs and cut everything off, and it took a while to get the computer up and running again.#
Thanks for your help.