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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 166
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have a laptop which has to be connected to the Ethernet cable

Customer Question

I have a laptop which has to be connected to the Ethernet cable each time to use the Internet. Is a new router the answer. I have tried your self help and I have also tried your technical people on the telephone. They have put it right for me and after a day or so it says I am not connected again and it has to go back on the Ethernet cable What is the answer ?
Submitted: 3 years ago.
Category: Computer
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard and I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me please which version of windows you are running.

What is the make and model of your wifi router

And what error you get when it wont connect to the wireless.

Thank you

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