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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 164
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Regarding the new security codes for e-mails. My normal

Customer Question

Regarding the new security codes for e-mails.
My normal address is *****@******.***, which has all of my files and contacts. But due to an oversensitive keyboard in registering my laptop, I can now only access *****@******.*** (with 2 'n's).
How can I access my regular account (with 1'n'?)
Submitted: 3 years ago.
Category: Computer
Expert:  Ansh P. replied 3 years ago.
Hi and welcome.

I'm Ansh and today, I will be trying my best to solve your issue.

What is the part after @ in your email address?
Customer: replied 3 years ago.

Hotmail.co.uk

Expert:  Ansh P. replied 3 years ago.
Stephen, when you open hotmail site, is it directly opening the other account now?
Customer: replied 3 years ago.

no. I simply cannot access my regular account because of the request for a code which I cannot receive because I cannot access my account!

Expert:  Ansh P. replied 3 years ago.
Can I take a look at it remotely?
Customer: replied 3 years ago.

yes

Expert:  Ansh P. replied 3 years ago.
Customer: replied 3 years ago.

I cannot afford the time right now

Expert:  Ansh P. replied 3 years ago.
Do you want to come later?
Customer: replied 3 years ago.

no thanks

Expert:  Ansh P. replied 3 years ago.
Ok, if you can connect to remote server, I would have tried to fix it quickly. If not, have a nice day.