Yes, please try.
Will you be much longer as I need to do work on the computer?
You may like to know that the OS is Windows 8.1.
I am ready. What further information do you need? As the btinternet address is not working, you might like to reply to my other address: *****@******.***
All I got was a blank screen. I have now waited 5 hours for an answer.
477 904 996