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Jess M.
Jess M., Computer Support Specialist
Category: Computer
Satisfied Customers: 6589
Experience:  Computer Hardware & Software Specialist - 10yrs Exp, Web Designer & Developer
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what is my wi-fi network

Resolved Question:

what is my wi-fi network
Submitted: 2 years ago.
Category: Computer
Expert:  Jess M. replied 2 years ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

Are you at home with a laptop, PC or a smartphone?


Please let me know so that I can help you further.

Best regards,
Jess
Customer: replied 2 years ago.


at home with laptop

Expert:  Jess M. replied 2 years ago.
Thank you Brian for writing back.

A wifi network is a wireless network. This depends on your network setup. First, please check if you have a router with antenna. If you have that, then your home has a wireless network.

Also, is your laptop now connected wirelessly or with an ethernet cable?

Can you please tell me if it is running on Windows XP, Vista, 7 or 8?

Best regards,
Jess
Customer: replied 2 years ago.

 



BT Voyager


 


Windows XP

Expert:  Jess M. replied 2 years ago.
Brian,

Is your laptop that is connected to the internet being connected using an ethernet cable? Or is it connected wirelessly now?

Jess
Customer: replied 2 years ago.

ethernet cable

Expert:  Jess M. replied 2 years ago.
And are you trying to connect this laptop wirelessly?
Please check if your BT Voyager router has an antenna or any label "wireless".

Jess
Customer: replied 2 years ago.


no antenna or any label wireless

Expert:  Jess M. replied 2 years ago.
Brian,

Thank you for that confirmation. If your router is not a wireless router, then your home network cannot broadcast a "wifi" signal for your other devices.

Is this BT Voyager router provided by your Internet Service Provider (ISP)? If yes, I suggest that you call them to confirm the model of your router and also to confirm if it is a "wireless" router or not.

You can only have "wifi" at home when you have a wireless router in your network.

Here is a sample BT Voyager router that is wireless with an antenna:


There are models of BT Voyager routers that are wireless and some also are not wireless. You need to have a wireless router to have a wifi network at home.

I hope that helped.

Please remember to rate my service positively (3-5 stars/faces) if this helped. Tips are always highly appreciated! Cool

If you need further assistance, please do not rate me negatively with 1 or 2 faces. Instead, please reply to me so that I can help you further.

Thank you!

Best regards,
Jess
Jess M., Computer Support Specialist
Category: Computer
Satisfied Customers: 6589
Experience: Computer Hardware & Software Specialist - 10yrs Exp, Web Designer & Developer
Jess M. and 5 other Computer Specialists are ready to help you
Customer: replied 2 years ago.


I still require network name

Expert:  Jess M. replied 2 years ago.
Brian,

Where do you require this network name for? For instance, are you connecting a "wireless" printer to your computer?

Also, do you want me to remotely access your computer so that I can directly assist you in this issue? It is safe as you will be watching your screen and it is a faster mode of help.

Please let me know.

Regards,
Jess

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