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Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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BT have contacted me and said my computor has been hacked and

Resolved Question:

BT have contacted me and said my computor has been hacked and they want money to cover my computor from further problems. Is this a scam or do BT contcat people. They also want my debit card number to pay ??

Joy
Submitted: 2 years ago.
Category: Computer
Expert:  Jerry Hannell replied 2 years ago.

hello sir/madam
the call you have received is a well known scam called tech support scam.

if you didn't give them your card number, you are safe.

 

 

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Customer: replied 2 years ago.


Thank you I did not give them my number but they did get into the computor so have they hacked my computor??

Expert:  Jerry Hannell replied 2 years ago.

hi again,

probably they will ask you to buy the program. and then they will ask you your credit card number. never give them your credit card.

i recommend you to scan your computer fully with an anti virus/malware program like norton, avg, or mcafee (whichever you have)

Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience: Experience in Windows environment. ASP, Visual Basic, Ajax
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