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What is it you intend to do?
Are you there?
yes i am here
how can i assist you today?
i would like to retrieve a telephone conversation on my samsung s4
you want to show that you made or received the call?
no i want to hear the conversation that i had
Did you record this conversation?
thats going to be quite tricky am afraid
tricky or impossible?
The only place you would have a slim chance of that is if the other party recorded it.Even your carrier does not record your conversations due to privacy protections
the other party would not have recorded it
if that is not an option then i am afraid this is not going to be possible.
i have another question for you then please
how can I retrieve whatsapp and text message chats from over a month ago?
then go to the conctact you want to get the info
on the top right corner there are 3 vertical dots
no theres a paper clip
is there anything next to the pa[paperclip? to the right?
lets get out to the main whatsapp screen with all the converstions
Do you see the 3 dots there?
no theres a magnified class and another weird symbol
this is on the s4 yes
yes. it should be there.
close out of whatsapp
tap on the whatsapp icon
what screen does it open?
with all the conversations like before
the magnified glass etc
the top left there is the title chats
then on the far right there is the mag glass
then a box with a little + right?
whats next to that box?
just the mag and the +
look for the conversation you want and tap and hold it. there will be more options
do you see email conversation?
do you want to email the conversation?
no i said i want to retrieve an old conversation from a month ago
If you emailed it it would have the entire string of the conversation with that contact and its easier to look thru the computer but to just look at the old messages open the conversation and scroll all the way up. you will see LOAD MORE
tap that then scroll again till you see the LOAD MORE again...continue till you reach your conversation
ok i will check 1 sec
this works if you have selected to take backups on your whatsapp if you do not get the LOAD MORE then you are not taking backups
thank you, ***** ***** dont feel we are getting anywhere is it possible to have my £46 back?
Were you able to get to load more messages?
what do you get at the top when you scroll all the way up?
the end of the conversation
not any old conversartions tho
end meaning most recent or oldest?
a refund would be much appreciated please
we need to scroll the other way. open the conversation then scroll just half screen. on the top right corner there will be two ^ arrows like this
if you tap them they take you to the top of the messages
I will send your request for the refund.
I would still like to help after the fact.
thank you so much and thanks for trying