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Waitongu2
Waitongu2, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 989
Experience:  6 Years Hardware Support. I break them so i can fix them
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hello ! problems with emails .able to send and recieve them

Resolved Question:

hello ! problems with emails .able to send and recieve them fine EXCEPT two contacts who can send to me but DONT get miner. BT are of no help but after 4 sessions with them think the computer may be blocking some emails .I wonder if the settings are ok( although I,ve never touched them)
please help as I,m getting v stressed here thanks Fraser
Submitted: 2 years ago.
Category: Computer
Expert:  James K. replied 2 years ago.
Hello

My name is James

Welcome to Just Answer

Do you get any error Messages

When you send then are you using the contacts Email from your Address book ?

Have you CC'd yourself to see if you get the Email ?

Can you remove the contacts from your Address book and try just typing there email

address and send it then and see if it gose?

Let me know

Cheers James
Customer: replied 2 years ago.


no error messages


use address book contacts


yes have cc'd myself- it working


will try typing their emails address after removingfrom address book

Expert:  James K. replied 2 years ago.
Ok thanks


Please remove them Fully and then Let me know
Customer: replied 2 years ago.


done as requested but now wont send to contact

Customer: replied 2 years ago.
Relist: Incomplete answer.
left waiting .answer not completed
Expert:  Waitongu2 replied 2 years ago.
Hello,
I would like to log on and take a look at your setup. Would you be open to this?
Customer: replied 2 years ago.


hello . email DID finally go but i dont know if they were received yet.


happy to let you log on Fraser

Expert:  Waitongu2 replied 2 years ago.

There is an easy test you can do. Send yourself an email see if you receive it.

Customer: replied 2 years ago.


what is going on ? i,ve had enough goodbye

Expert:  Waitongu2 replied 2 years ago.
I am here please work with me. What was the result of sending yourself the email? did you receive it?
Customer: replied 2 years ago.


already sent and recievd mails to myself( several times at BTs request too)

Expert:  Waitongu2 replied 2 years ago.
Please send me a test email at waitongu1 at gmail . com . replace the at with @. i will respond when i get it.
Customer: replied 2 years ago.


email sent

Expert:  Waitongu2 replied 2 years ago.
I received and replied. let me know if you receive it.
Customer: replied 2 years ago.


got your reply thanks .

Expert:  Waitongu2 replied 2 years ago.
then your email problem should be resolved :)

Could you kindly rate my service as higher than it is now. I have a negative ding when i get bad or poor service.

thanks.
Waitongu2, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 989
Experience: 6 Years Hardware Support. I break them so i can fix them
Waitongu2 and 5 other Computer Specialists are ready to help you
Customer: replied 2 years ago.


it was OK it hasnt solved or helped my problem but it has cost me - I live and learn .

Customer: replied 2 years ago.

I have completed your rating and i see you have taken payment . problem not resolved but will wait for bt to get their act together . Life is too short . thanks

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