My name is ***** ***** I will be assisting you today.
let me know when you are ready
did you make any changes to the outlook setting after which you are not able to send and receive emails
when was the last time you were able to send / receive emails fine.
Not to my knowledge I have tried to apply several updates for my system and printer recently as they came up as critical updates
if you want i can do a remote access and check the settings and make changes.
will that be fine let me know.
Ok it cant get any worse
Click the Link above
1) Click Join2) Click Run/OK/Yes/Allow if asked3)Click Allow /Run/Ok if asked by Anti Virus4)Let me know if you are not able to connect or have any problem connecting to the remote
getting connected now will take few seconds to get connected to the server
Problem fixed using remote access.