We need to do a reset of Internet Explorer
To do this
1) Close all open Internet Explorer Windows
2) Open One Internet Explorer window
3) click the tools or settings Wheel top Right
4) Click Internet options > then the Advanced tab > then Click Reset and Reset again.
5)Close internet Explorer and re-open and see if you still have the Issue
Then test - if you still have an issue then do this
Go to : http://www.firefox.com
Download and Install Firefox -
Firefox is a browser like Internet Explorer , But faster and More secure.
Once Installed open Firefox and see if you have the same issue in Firefox
Let me know I can also remote on and do this for you
Now Please Rate my Service with the smiley Faces and Submit and come back any Issue