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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9841
Experience:  Computer specialist
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How do I reg. a new password ***** I cannot remember what it

Resolved Question:

How do I reg. a new password ***** I cannot remember
what it was. I have recently moved over to BT PRIMUS and
btinternet has ceased to connect. It was a long time ago that
I started with the email :- *****@******.***
and my username I think was nexus direct. Can you help me?
Submitted: 3 years ago.
Category: Computer
Expert:  Randy Computer Tech replied 3 years ago.
My name is***** will assist you.
I am sorry to hear that you are having this issue.
This sounds like you will need to do a reset of your email password, you can reset your password *****>PLEASE CLICK THE LINK BELOW<
Reset your password *****
You'll need your account number and the number of the phone line you have BT Broadband on. You can find both of these numbers on your BT bill. If you are not able to get this done online, then please call 0800(###) ###-####and select option 1 (for technical problems) then follow the instructions to reset the password. Lines are open 24 hours a day, 7 days a week.
.
Randy Computer Tech and 3 other Computer Specialists are ready to help you
Customer: replied 3 years ago.

Will need to call tomorrow as I am disabled in bed and will need


to get my Carer to sort out the details you need.


Thankks.

Expert:  Randy Computer Tech replied 3 years ago.
okay, sorry about the link>>You can do this online if you need to.>PLEASE CLICK THE LINK BELOW<

Reset your password *****

.
Please let me know if you need any other assistance.
Please take a moment to rate my service positively.
Thank you very much!
Customer: replied 3 years ago.

Have no valid line to enter as I moved to BT Primus therefore will


not enable me to have my password ***** order to complete the


change.

Expert:  Randy Computer Tech replied 3 years ago.
okay, the BT username and password ***** remain the same.
The BT Primus contact is 0800(###) ###-####or 0207(###) ###-####/strong>