Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or 8.1?Can we do a remote session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you
It wont load it... says 'oops! google chrome could not connect to 188.8.131.52:8040'
Please reply at the box below. Thank you,
nope.. same thing
no, it dont work either, websites working are stuff like bbc.co.uk, bt.com, but most others dont. this one works
no. thats one had a unhappy face and it says website not available
i have windows vista home prem 64bit.
sadly no other computer to try... will me disconnecting the modem lose you though?
Yes, please do disconnect/reconnect, don't close this web page, then you can get back to me after reconnecting.If that does not work, then do this:Click on Start\Control Panel\Network and Internet\Network and Sharing Center, then click on Change adapter settings on the left
(or click on Start->All programs->Accessories->Run.., and type ncpa.cpl and clickOK.)Right-click on the connected device/item, then click on Properties. Select the “TCP/IPv4” service in the list, then click the “Properties” button.Then select the option Use the following DNS server addresses and add the following:
, then click OK, OK. Then check websites.Please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue. Thank you
nope, still didnt work
I'm sorry, were you able to change the DNS server addresses numbers? Thank you
yeah, i did 8-8-8-8 then 8-8-4-4 and tried loading other pages but same result
yeah, they stuck... the IP one is automatic..
This happened around 2hours ago. Nothing has been done on pc other than load it up and certain websites only working.
Please try this: click Start->All programs->Accessories->System Tools->System Restore and restore the computer to any date before this issue has occurred, and check.
If needed, go to the website below to download and install the Malwarebytes Anti-Malware program: http://www.malwarebytes.org , then click on Scan / Scan Now, and wait until it finishes scanning , if it finds anything, then quarantine / fix all , then restart the computer, and check. (Note: Do not buy anything or try the Pro version; just use its free feature. Also, note that the program name is*****)
If all fails, please check your internet service provider to see if there is issue on their server.