How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh
Josh, Computer Enthusiast
Category: Computer
Satisfied Customers: 18989
Experience:  Expert for over 10 years
50836188
Type Your Computer Question Here...
Josh is online now

It looks like Windows live mail crashed. My inbox was restored,

Resolved Question:

It looks like Windows live mail crashed. My inbox was restored, but items in my sent box are all gone as are several folders I had created in which to store certain emails. A message had flashed up on my screen stating that Windows Live Mail was re-installing (think that was it) and the green line zoomed across. When I later wanted to check my mail, the above is what I discovered. Losing my sent box and the other folders I had created is bad news for me. How is this to be prevented in future?
*****@******.***
Submitted: 3 years ago.
Category: Computer
Expert:  Josh replied 3 years ago.
Hi! My name is ***** ***** I will be assisting you. Let's get started!

If you had the email account setup as IMAP in Windows Live Mail, everything would be synched with your account for everything. By everything synched, if you had a Gmail account setup in Windows Live Mail and you deleted an email, it would delete the email from Gmail.com. If you had it setup as POP3, a deleted/sent email in Windows Live Mail, it will not show up in Gmail.com.

So in your case, if you had it setup as IMAP, it would have synched the Sent folder after Windows Live Mail crashed.
Customer: replied 3 years ago.

It is POP 3. My service provider has already said it is not them.

Expert:  Josh replied 3 years ago.
Polly,

You asked how to prevent it in the future -- Change from Pop3 to IMAP when setting up the account within Windows Live Mail.
Josh and other Computer Specialists are ready to help you

Related Computer Questions