hello sir/madamI would like to help you, please let me know when you are ready
Hi, I'm ready
hi, are you using the computer in question?
if you want we can try remote assistance and fix the problem together quickly
can you please click here and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely.
ID 534 763 525
Have a nice day,Best regards.