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electric display device. modeld01100.specwlan80211d/g.when using menue button on kindle shop screen goes blank.all other buttons are ok.
Hi,My name is***** will assist you.I am sorry to hear that you are having this issue.Try this on your Kindle please>
After the first 6 to 8 seconds, the screen will go blank, which is normal. Continue holding the Power button.
The charge indicator light will turn on after a few seconds.
If your Wi-Fi network and router support WPS (Wi-Fi Protected Setup), your Kindle will detect it.
If you don't see your network in the list, you need to add the network manually.