Hello John! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Is the printer still working with the old windows xp computer?Do you connect the printer to the old windows xp computer with a USB printer cable? Is it the printer connected to wireless to the old computer?Can we do a remote session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you
The printer is working with the old XP. It is a wireless connection.
Yes we can do a remote session.
Please reply at the box below. Thank you,
I do not want any monthly subscriptions. I just want to get my printer working with my laptop. I thought I was communicating with Lexmark.
Please reply at the box below. Don't worry, we guarantee our service. Thank you,
Help. Can't get to Just Ask
Please go to the Start screen, then click on Desktop, then open join.me program there. Then tell me the 9 digit numbers that it will show in the join.me program.Do not close the join.me program.