Hello Jackie! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Does this issue occur on another browser also, like Internet Explorer (the big 'e' program icon)?Can we do a remote session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you,
Not very computer savvy. I use the big E sign, so sorry it is internet explorer. Yes, what is a remote session and how?