How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask James K. Your Own Question
James K.
James K., Consultant
Category: Computer
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
Type Your Computer Question Here...
James K. is online now

I was online video calling my friend in Sweden by skype. For

Resolved Question:

I was online video calling my friend in Sweden by skype. For some reason that dissapeared, I want to online video call my friend again. I have a skype account for concessional phone calls for which I have paid and still not used the credit I have. But I need the free Video calls back. I the search line at the top of my PC there are these icons, 'your video chats' and 'video chat'. I do not think those are related to my needs.In the line above that is the icon for other bookmarks, and when I click on that it does show skype, and when I click that it comes back with answer 'done'. I am not I T expert, and I need help.
Submitted: 3 years ago.
Category: Computer
Expert:  James K. replied 3 years ago.

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James

Customer: replied 3 years ago.

Yes you can go ahead, please go into into my machine, what exactly do you

want me to do.

Expert:  James K. replied 3 years ago.

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues

Cheers James

Customer: replied 3 years ago.

I tried signing in, keeps rejecting, I do not have a password ***** this site.

Expert:  James K. replied 3 years ago.
no password *****

Click the Link click Join session!

Customer: replied 3 years ago.

I tried signing in but get rejected as do not have an account , a possibility.

You can remote into my PC, I have to leave in a few moments, do not know what I have to sign in for.

Expert:  James K. replied 3 years ago.
you donot need an account please come back when you have time
Customer: replied 3 years ago.

James K, sorry about this, I will try tomorrow with you again. Apology that I have to leave now. I was confused about log in etc. Please be patient with me as I am not up to all this. Thank you, ***** ***** again tomorrow.

Am quite satisfied with your help. Vispy Banaji

Expert:  James K. replied 3 years ago.
No problem Come back tommorow
Customer: replied 3 years ago.

I am sorry that I have been unable to reply as I have been tied up with other matters. I still have not got the home page for skype free online video.

When I clicked the link you give me it asks enter invitation code. Am puzzled, what is the answer to that, what do I answer. So when I click JOIN as requested, there is no response. I apologise if I am doing the wrong things.

Expert:  James K. replied 3 years ago.
As it 6 Days later the Link would of experied

do you still have an issue with skype

Customer: replied 3 years ago.

Thankyou for your reply, I had a free skype account with google, my friend use to skype me from sweden, and I use to do the same from here. For some reason I have lost this page with the skype icon which I use to click

to reply to her whenever she got to call me online video.

I have followed the link you sent me by email, and just as I wrote in the last message to you is exactly what happens. I am satisfied with you taking all this effort to solve my problem. I would very much be grateful if I got that home for skype back. If my PC is at fault then that is another matter, I do not think there is a fault. I am sure that you are 100% and will succeed.

Expert:  James K. replied 3 years ago.
No problem

Please do this


Or HERE below

Download and Re-install Skype

when it opens enter your user id and Password ***** you should be good to go

Cheers James

Now Please Rate my Service with the smiley Faces and Submit and come back any Issue

James K. and 2 other Computer Specialists are ready to help you