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James K.
James K., Consultant
Category: Computer
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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my internet explorer has stop working i gone to feather and

Resolved Question:

my internet explorer has stop working i gone to feather and programs but it not in there i was going to unstall it
Submitted: 3 years ago.
Category: Computer
Expert:  James K. replied 3 years ago.
Hello

My name is James

Welcome to Just Answer

Ok

We need to do a reset of Internet Explorer

To do this

1) Close all open Internet Explorer Windows
2) Open One Internet Explorer window
3) click the tools or settings Wheel top Right
4) Click Internet options > then the Advanced tab > then Click Reset and Reset again.
5)Close internet Explorer and re-open and see if you still have the Issue


Then test - if you still have an issue then do this

Go to :

http://www.firefox.com


Download and Install Firefox -

Firefox is a browser like Internet Explorer , But faster and More secure.

Once Installed open Firefox and see if you have the same issue in Firefox

Let me know

Cheers James

Now Please Rate my Service with the smiley Faces and Submit and come back any Issue
Customer: replied 3 years ago.

cant do that because when i open it i just get a blank page

Expert:  James K. replied 3 years ago.
Ok are you chatting to me on the problem Machine now

Customer: replied 3 years ago.

yes

Expert:  James K. replied 3 years ago.
Ok i can remote on and fix this if you wish I can send you a Link to connect ?
Customer: replied 3 years ago.

ok

Expert:  James K. replied 3 years ago.
http://166.78.231.170:8040/?Session=bc75269a-583b-4d44-81ad-a2751fdb0c32

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues


Cheers James
Expert:  James K. replied 3 years ago.
Remote Fix cheers James
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