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Ask Satchi Your Own Question

Satchi
Satchi, Computer Software Engineer
Category: Computer
Satisfied Customers: 2444
Experience:  4 yrs of Hardware & Software Troubleshoot exp
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Performance problems with PC

Customer Question

Performance problems with PC
Submitted: 2 years ago.
Category: Computer
Expert:  Satchi replied 2 years ago.
Hi ,

Welcome to JustAnswer

Could you please explain the problem little more ?

Thanks & Regards

Satchi
Customer: replied 2 years ago.

Hi


For several weeks, my PC has been running 'slow'.


 


It seems to be 'processing' in the background and often the cursor seems to 'freeze' in programs.


 


Also, I have a problem with some startup programs.

Expert:  Satchi replied 2 years ago.
It will be better and quick if I can access your computer remotely to fix the problem ..

To do this please do the below steps ..

http://tinyurl.com/44lk66u


Goto above link

Under additional download cick on Instant support download button

and then after download run the file and provide me the teamviewer ID and password
Customer: replied 2 years ago.

Ok, I presume this is safe?


 

Expert:  Satchi replied 2 years ago.
Yes of course
Customer: replied 2 years ago.

566 556 972


8470

Expert:  Satchi replied 2 years ago.
OK
Customer: replied 2 years ago.

Hi, i am back online


 

Expert:  Satchi replied 2 years ago.
Ok

You can follow the steps in that link in future if you face slowness again

Thanks
Customer: replied 2 years ago.

The printer is still not installed.


MS Essentials has to be launched as well as Dropbox

Expert:  Satchi replied 2 years ago.
OK let me check once again

Please provide the teamviewer id and password
Customer: replied 2 years ago.

how do i start teamviewer


 

Expert:  Satchi replied 2 years ago.
To do this please do the below steps ..

http://tinyurl.com/44lk66u


Goto above link

Under additional download cick on Instant support download button

and then after download run the file and provide me the teamviewer ID and password
Customer: replied 2 years ago.

566 556 972


6752

Expert:  Satchi replied 2 years ago.
OK Will check
Customer: replied 2 years ago.

Part of my original problem is not resolved.


The printer doesn't install when the PC boots up.


Nor do the other programs I want to use on startup.


 


I don't know if the performance has improved yet, as I've only just rebooted this morning.

Expert:  Satchi replied 2 years ago.
Please send me the ID and password again .

Customer: replied 2 years ago.

I am busy with charity administration just now. I will not be able to allow you access until this afternoon.

Expert:  Satchi replied 2 years ago.
Ok No problem .

Let me know when you become online and available .

Regards ,
Satchi
Customer: replied 2 years ago.

Hi Satchi


I am back online.


The performance of the PC is slower than it was before you started looking at it.

Expert:  Satchi replied 2 years ago.
Ok

Send me the ID and password for teamviewer .
Customer: replied 2 years ago.

566 556 972


3029

Expert:  Satchi replied 2 years ago.
I am running out of ideas ...I will open the question in justanswer.com to other experts to help you more ....

Good luck

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