Hello. My name is ***** ***** I will be assisting you today.
I have not as yet spoken with you and therefore how can I rate you?
rating is only required when we are finished fixing the problem.Use the reply to expert button to continue the conversation further.
can you tell me on what email you are not able to login.
please tell me the email company name
dont give your full email address please provide the end part like @btinternet.com or @gmail.com etc.
as far as I know @btinternet.com What is happening? Please help me .
Why have I come to a stand still I thought you are helping me.
may be due to internet connection the message is getting delayed
i will try to get this fixed as soon as possible.
There are 2 ways i can help you fix the problem.
1. I give you steps on this chat and you follow the steps and let me know how it goes.
2.. I remote access to your computer and fix the problem right in front of your eyes and can use an interactive chat session on the remote screen.
let me know which one you opt for
I am not sure who I am with btyahoomail please find out and help me as I am getting fed up as know seems to want to help.
Please be patient i will definitely get this fixed.
i will remote access and fix it for you.
I remote access to your computer and fix the problem
Click the Link above
1) Click Join2) Click Run/OK/Yes/Allow if asked3)Click Allow /Run/Ok if asked by Anti Virus4)Let me know if there is any issue in connecting
cannot click the Link above as I cannot see where it is and then all the other 4
the link says click here in blue color
or click on this link: http://126.96.36.199:8040/?Session=42ed9f18-1021-474c-89fe-5dd6fe54fb70
looks like you are connected to the server
i am connecting now
i see you screen now please dont move the mouse let me control it
email problem fixed using remote access.