How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Satchi Your Own Question
Satchi
Satchi, Computer Software Engineer
Category: Computer
Satisfied Customers: 2515
Experience:  4 yrs of Hardware & Software Troubleshoot exp
18133961
Type Your Computer Question Here...
Satchi is online now

why has my hp c8180 aio stopped scanning from my pc. I have

Customer Question

why has my hp c8180 aio stopped scanning from my pc. I have spent hours downloading and reinstalling hp's software and drivers for this aio. it used to work on vista but since changing to win7 and 8, I get a scan error report when trying to scan photos docs and slides using hp solution center
Submitted: 3 years ago.
Category: Computer
Expert:  Satchi replied 3 years ago.

Satchi :

Hi , Welcome to JustAnswer Thanks & Regards Satchi

Satchi :

Let me know when you come online

JACUSTOMER-ndymp9wa- :

hi satchi i'm online now

Expert:  Satchi replied 3 years ago.
To do this please do the below steps ..

http://tinyurl.com/44lk66u


Goto above link and download

and then after download run the file and provide me the teamviewer ID and password