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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 148
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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my samsung notebook lite keeps turning itself off and rebooting.

Customer Question

my samsung notebook lite keeps turning itself off and rebooting. What can I do about it?
Submitted: 2 years ago.
Category: Computer
Expert:  Satchi replied 2 years ago.

Satchi :

Hi , Welcome to JustAnswer Thanks & Regards Satchi

JACUSTOMER-b18h50m7- :

hi

JACUSTOMER-b18h50m7- :

for Satchi only

JACUSTOMER-b18h50m7- :

Can you let me know what to do about my Samsung laptop turningitself off and rebooting

Satchi :

anything comes onscreen before it restarts itself

Satchi :

?

JACUSTOMER-b18h50m7- :

yes it says it has encountered errors and an erro code comes up which i've forgotten. sorry

Satchi :

can you try again and tell me the error message

Satchi :

?

JACUSTOMER-b18h50m7- :

something like 10000006? does that make sense?

Satchi :

yes i need full error message ?

JACUSTOMER-b18h50m7- :

sorry i don't have it

Satchi :

Try now

JACUSTOMER-b18h50m7- :

how?

Satchi :

Power ON the laptop and tell me the error message

JACUSTOMER-b18h50m7- :

the computer has to turn itself off before i get the message

JACUSTOMER-b18h50m7- :

it'd on now

Satchi :

ok

Satchi :

Remove the battery

Satchi :

and connect AC adapter directly

Satchi :

and power ON the laptop

Satchi :

and immediately press

Satchi :

F8

Satchi :

multiple times

Satchi :

and let me know what comes onscreen

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