hello sir/madamI would like to help you, please let me know when you are ready
I want remote assistance
can you please click here and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely.
Cannot see an ID or password!
I am out of ideas, let me opt out and open this question to other experts. remote assistance may be needed.if no expert opts in, we can continue.