Hi, My name is ***** ***** i will be assisting you today.
let me know the make and model number of your computer
Samsung series 7 Untrabook
Where are you now - it seems to be taking a long time?
please let me know the operating system on your computer
Would it be better for you to access my machine remotely then you can see what may be causing this problem?
and this started after you ran a samsung clean routine
yes i am just checking system configuration
give me a minute here
No - it just appeared and that is why I ran a clean up
do you have team viewer installed on your computer
I do not know what a Team Viewer is
click on link above and then click on green button that says start full version
once installed let me know your id and password
Do you want me to follow that link?
once its installed let me know the id and password
The ID is 616 432 861 The Password ***** *****
now you can work fine the error will not pop up for low disk space
try to get a high capacity solid state hard drive and replace it.
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