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Ask Michelle Your Own Question

Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 4684
Experience:  B.Sc. Computer Science with Honors
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I keep getting a message telling me that I have run out of

Customer Question

I keep getting a message telling me that I have run out of space. I have hardly anything on my machine and only have 2.48 GB free. What the hell has happened?
Submitted: 2 years ago.
Category: Computer
Expert:  Michelle replied 2 years ago.
Michelle :

Hi, My name is ***** ***** i will be assisting you today.

Michelle :

let me know the make and model number of your computer

Customer:

Samsung series 7 Untrabook

Customer:

Where are you now - it seems to be taking a long time?

Michelle :

please let me know the operating system on your computer

Customer:

Windows 8.1

Michelle :

ok

Customer:

Would it be better for you to access my machine remotely then you can see what may be causing this problem?

Michelle :

and this started after you ran a samsung clean routine

Michelle :

yes i am just checking system configuration

Michelle :

give me a minute here

Customer:

No - it just appeared and that is why I ran a clean up

Michelle :

do you have team viewer installed on your computer

Customer:

I do not know what a Team Viewer is

Michelle :

click on link above and then click on green button that says start full version

Michelle :

once installed let me know your id and password

Customer:

Do you want me to follow that link?

Michelle :

yes

Michelle :

once its installed let me know the id and password

Customer:

616(###) ###-####/p>

Customer:

The ID is 616 432 861 The Password ***** *****

Michelle :

got it

Michelle :

connecting now

Michelle :

now you can work fine the error will not pop up for low disk space

Michelle :

try to get a high capacity solid state hard drive and replace it.

Michelle :

I hope I've provided the information you were seeking. If you are happy with my service, effort and the Information you got, then you may provide a rating by clicking on the smiley below and if you have any question feel free to ask.

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