hello sir/madamI would like to help you, please let me know when you are ready
hi, are you using the computer in question?
if you want we can try remote assistance and fix the problem together quickly
can you please click here and run it. It will give you an ID and a password. Please tell me the ID and the password so I can connect to your desktop and fix the problem remotely.
i want remote assistance
641 655 744
641 655 744 password 8833
it seems it is closed, there was a problem with connection
is it running now?
(the program is running now?)
can you close it and run it again?
which programme ?
the programme will not open ?
when you open the link what happens? (click on the link)
It goes pale and does not respond
when you right click on the link do you have "save target as" option?
or save link as
or save as
no - it has gone now ?
can you try again
a blank screen came up - waited ages - will not load. Think I will try later on today ? must be a problem somewhere .
can you try this link here
No luck at all ?
sorry - no response at all - will close down ?
it seems there is a general problem
can you restart your browser and come back again?
sorry about this - thanks for trying .