Hello my name is***** will be assisting you today. I will try my best to help you
Sir let me be clear you want to enable a login password ***** your windows XP PC am i correct
Note: - Type your message in the chat box below then press enter to send it or click on reply to send it so that I can see your reply
I want to prevent visitors from using my computer and printer by using a login password ***** that only I can use it.
Is your printer connected to this XP machine using usb cable?
In that case creating a password ***** the XP machine will be enough
How do I do that?
i will guide you
Are you in the XP machine now?
Click on Start and then Control Panel.
let me know when you are in control panel
in control panel now
Good.Click on the User Accounts icon
did you open it ?
how many user accounts are listed in it?
i mean how many user accounts are listed in the user accounts window?
owner computer user
You mean 3 user accounts
1. owner computer administrator
2. guest account isoff
OH OK when you turn on the pc does it asks to click on owner computer administrator to login
I assumed there was only one user account indicated by a chessboard
no i only click on internet to get to google, and gmail
so it opens directly to desktop screen with icons am i correct
in the user accounts page click on owner computer administrator and see if that opens owner computer administrator page
have done that and it asks what i want to do chenge my name, create apassword, change my picture, change account type, set up my account to use NET passport
Select create password
then let me know the options it shows?
ok create a password ***** disappeared !
That is strange.
May i remote access to your PC and check the issue you are facing directly. You can see what all i am doing in your PC. Let me know so that I can give you the link to do that.
One moment Please .do not leaves the PC. I will give you the link to do the remote access.
Please click on this link http://18.104.22.168:8040/?Session=bf05b005-20be-45b7-9bad-9c153eddebaf then you get an application installation window in that click on Run. Then you will get another window in that click on join session. That will let me access your pc and check the problem. If you have any difficulty in connecting disable antivirus/firewall and try again also try the method it shows on screen connect window. Let me know once it’s connected. If you have any trouble connecting please let me know. Once I have access to your PC i will send a short message through the remote chat screen. Do not close this main chat page either.
If it didn't connect in 5 mins let me know
The problem had been solved. Please rate me using the options just below this box select the rating and click on submit that will do it some bonus will be well appreciated.Have a Great God Blessed Day. If you need any help in the future please use this link to ask for me http://www.justanswer.com/computer/expert-john/
have been trying to access my computer using password which i set at your suggestion yesterday but my icon the chessboard no longer appears and i am not asked to provide a password, when I press sign in I am asked to provide password andusername to google account, don't know if I have a google account also my email address chenged about a year ago from hotmail to gmail. At the moment I cant access my gmails and it seems that visitors can access my computer, please help Jacustomer-1cd5nrez-