How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 12207
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
12615041
Type Your Computer Question Here...
Bryan is online now

chrome has blocked my facebook site. How can I get connected

Customer Question

chrome has blocked my facebook site. How can I get connected to facebook
Submitted: 3 years ago.
Category: Computer
Expert:  Bryan replied 3 years ago.
Hi, and thank you for asking your question!

Are you having issues only with connecting to Facebook, or with any other site as well? Also, may I set up a quick screen-sharing session (NO extra charge), and assist you directly with this issue?

Keep me posted.



Customer: replied 3 years ago.

Only with facebook. Yes screen share

Expert:  Bryan replied 3 years ago.

Okay. Please open up the following session link:
http://www.justanswer.com/remotedesktop/join.aspx?Session=3f317267-5777-4db7-a27f-e55f806964a1

Accept the disclaimer on the page, then download the remote tool when prompted.

Next, OPEN the 'Elsinore Screen Connect' file downloaded at the bottom of your Chrome window - and I'll be connected.

Thank you!



Expert:  Bryan replied 3 years ago.

Hi, please accept my apologies - we got disconnected from the remote session.

Please do this now:

Click on the date/time on your system tray (at the top-left), then make sure that the date (including year) and time are set correctly. If not, click 'Change date and time settings', then change the date and time to the correct settings accordingly.

Done that, close all open windows, then check if this resolves the issue you are having with accessing Facebook. If you continue to face issues, just reply back to me below.

Keep me posted. Thank you.