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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 148
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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My yahoo mail address and password ***** been changed without

Customer Question

My yahoo mail address and password ***** been changed without my knowledge. Ican not access it. Can u help me?
Submitted: 2 years ago.
Category: Computer
Expert:  Jerry Hannell replied 2 years ago.
***** *****nell :

hello sir/madam
I would like to help you, please let me know when you are ready

JACUSTOMER-khv111kt- : Pls go ahead sir
***** *****nell :

hi, what is the email you are having problems with?

***** *****nell :

please replace @ with AT when typing your email here

JACUSTOMER-khv111kt- :***@******.***
***** *****nell :

checking

***** *****nell :

do you have another yahoo email? (starting with t.... @ yahoo.com)

JACUSTOMER-khv111kt- : No sir
***** *****nell :

do you have a gmail address?

JACUSTOMER-khv111kt- : Yes.***@******.***. Was also hacked
***** *****nell :

are you unable to Access that gmail?

JACUSTOMER-khv111kt- : I can also not access it all starting this morning!
***** *****nell :

do you have a phone ending with 78?

***** *****nell :

....78

JACUSTOMER-khv111kt- : No
***** *****nell :

I am out of ideas, let me opt out and open this question to other experts. remote assistance may be needed. if no expert opts in, we can continue.

Expert:  JamesI replied 2 years ago.

Good afternoon, please let me know when your next online so we can setup a remote session.

Cheers

J

Customer: replied 2 years ago.
Pls go ahead sir
Expert:  JamesI replied 2 years ago.
Im just with another customer, will you be free at 15:30 GMT?

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