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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 16408
Experience:  Over 10 years of professional experience.
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I have a sony vaio PCG-4Q1M. I have a dongle from 3 which I

Customer Question

I have a sony vaio PCG-4Q1M. I have a dongle from 3 which I plug into my desktop and get access to the internet and my emails. I simply want to know how to do the same with my sony laptop. please can you help?
Submitted: 3 years ago.
Category: Computer
Expert:  Jason Jones replied 3 years ago.

Hello,
My name is Jason. I look forward to helping you today.



Please, tell me the full brand and model name of your usb Dongle.


Customer: replied 3 years ago.

It is from 3.The paperwork is unhelpful. the sim card has a number 13028277. What other info do you need please?

Expert:  Jason Jones replied 3 years ago.


Thank you for the update.

Are there any words on the usb adapter?

If possible, can I remote into the working computer so that I can help you resolve this problem?
Customer: replied 3 years ago.

please see my further reply. You can access this computer but I am not sure how this will help?The writing on the dongle is 3 HUAWEI on one side and Huawei HILINK on the other.

Expert:  Jason Jones replied 3 years ago.


Thank you, Bernard.

When I am remoted in, I will see which device you are using and what software is required.

Please, click the following link and choose to run the remote application: http://www.jasonfixedit.com/bernard

Expert:  Jason Jones replied 3 years ago.

I look forward to your next message or your rating below.

To rate me, you can click one of the faces below and click Submit/Ok or click the Accept button.

If you ever wish to work with me in the future, you can ask your new questions and have them sent to me directly at the following page: www.JasonFixedit.com

Thank you again,
- Jason

Expert:  Jason Jones replied 3 years ago.
Thank you.