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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 148
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Please can you help me .. I am not good with computers... but

Customer Question

Please can you help me .. I am not good with computers... but my email address [email protected] is not coming through for me to read. dont know what to do
Submitted: 2 years ago.
Category: Computer
Expert:  Jason Jones replied 2 years ago.
Hello, my name is Jason. I look forward to helping you today.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?
Customer: replied 2 years ago.

firefox {a globe with a blue bit down the middle?}

Expert:  Jason Jones replied 2 years ago.
May I ask what happens when you do attempt to log into your email?
Customer: replied 2 years ago.

my yahoo adress works and the gmail address works but my business address sue @bowsbeauty does not. not receiving those at all.

yahoo & bows address comes through yahoo account. that is one i use every day

Expert:  Jason Jones replied 2 years ago.
Thank you for the update.
Which company hosts your site and email?
Customer: replied 2 years ago.

fido.net is my host for my business & web

dont know who hosts my email, sorry

Expert:  Jason Jones replied 2 years ago.
I would assume that Fido.net is your email hosting company as well.
For Fido.net, you should be able to access your email by going to: http://webmail.bowsbeauty.com/
However, that is not working.
Please, contact Fido.net and ask them for the email values required for setting it up.
You will need the following pieces of information:
Please, enter the following values for your email account:
Incoming Server:
Incoming Port:
Outgoing Server:
Incoming Port:
Username:
Password:
When you have those values, please, let me know and we can continue.
Customer: replied 2 years ago.

my husband has just rung me & he is going to sort this out for me. thank you for this.

do i have to pay any thing for your replies as yet

sue

Expert:  Jason Jones replied 2 years ago.
I have not done anything to help.
I will send the refund request.

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