model no. unknown, unfortunately. Bought the machine this year. m
Machine does not have an on/off button; it comes on automatically when cover opened.
model is Kindle paperwhite. I THINK it will be windows, but cannot say for sure. Sorry, but am 82 and not very knowledgeable.
That's okay. There is a power button at the bottom side of the kindle paperwhite. Please press & hold that power button for about 30 seconds, then turn it back on and check.Please let me know. Thank you