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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9889
Experience:  Computer specialist
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I appear to have had a virus, and the laptop is not working

Customer Question

I appear to have had a virus, and the laptop is not working probably
Submitted: 3 years ago.
Category: Computer
Expert:  Randy Computer Tech replied 3 years ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue with your laptop. This sounds like MalWare.
Follow these steps please>>>>PLEASE CLICK HERE TO DOWNLOAD MALWARE BYTES<<<<
Then run the program and let it clean your computer. Then follow the steps below>>>>>

GO TO START MENU>

TYPE MSCONFIG IN SEARCH BOX>

CLICK ENTER>

IN THE SYSTEM CONFIGURATION BOX SELECT STARTUP>

THEN SELECT DISABLE ALL>

THEN SELECT APPLY>

CLOSE THE BOX BY CLICKING ON THE RED X>

<RESTART COMPUTER>

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