How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 166
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
69350257
Type Your Computer Question Here...
Kamil Anwar is online now

my laptops model number NP300E5C-A05UK number 4 key on top

Customer Question

my laptops model number NP300E5C-A05UK number 4 key on top row as stopped working as well as my left ctrl key what can i do to get them working again
Submitted: 2 years ago.
Category: Computer
Expert:  Charles A. Roberts replied 2 years ago.
Welcome. I am sorry that you are having a problem and I will be more than glad to help you to the best of my ability. Just to verify are these the only keys that have failed or does the situation just gradually get worse?
Customer: replied 2 years ago.

no these are the only keys

Expert:  Charles A. Roberts replied 2 years ago.
I see, the symptoms you have described and since it stops at this four keys it means this is not a software problem at all it means the keyboard needs to be replaced I am sorry to say.

Related Computer Questions