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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 169
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Please help: I have a Tishiba ext. Hard Drive and I am unable

Customer Question

Please help: I have a Tishiba ext. Hard Drive and I am unable to delete the files on the drive. It says they are locked. Where can I find out how to do this
Submitted: 3 years ago.
Category: Computer
Expert:  James K. replied 3 years ago.
Hello

My name is James

Welcome to Just Answer

No problem

Can i remote on and have a look at your problem

remote means we can do a Screen sharing session so i can see your screen and fix your issue

Its fully Secure and built into the Justanswer website , there is no Extra Charge if you wish i can send you details to connect
Customer: replied 3 years ago.

Yes OK but when would you be available?

Expert:  James K. replied 3 years ago.
are you ready now ?
Customer: replied 3 years ago.

I think that I have already responded to you saying that I am available tomorrow up until midday, that is on Thursday. Thanks.

Expert:  James K. replied 3 years ago.
no problem
Customer: replied 3 years ago.

Hello James K , ARE YOU THERE?

Expert:  James K. replied 3 years ago.
Yes ready when you are ?
Customer: replied 3 years ago.

I am unable to open the download as it says that it is incompatible with MAC

Expert:  James K. replied 3 years ago.
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