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arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 985
Experience:  MCSE, RHCE, IBM System X Server Certified
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I have been trying to renew my password ***** the past few days,

Customer Question

I have been trying to renew my password ***** the past few days, so that I can read my Emails. I have forgatten my password ***** run into all sorts of problems trying to answer the questions. How can I be helped?:
Submitted: 2 years ago.
Category: Computer
Expert:  arsufi2002 replied 2 years ago.

arsufi2002 :

Hi,

arsufi2002 :

My name is Fiyaz. I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

arsufi2002 :

Sorry for you have this issue

arsufi2002 :

Please note that we are not a part of any email company and hence we cannot do anything directly. We will help you to reset the password with the available options

arsufi2002 :

By the way, could you share email id please?

arsufi2002 :

Please type by omitting @ symbol

arsufi2002 :

eg: fiyaz yahoo.com, fiyaz hotmail.com etc..

arsufi2002 :

waiting for your reply..

JACUSTOMER-5g7p6r6t- :

trevorcarefordhotmail.com

arsufi2002 :

please wait..

arsufi2002 :

Do you have access to this mail

arsufi2002 :

[email protected]

arsufi2002 :

de***** aonhewitt.com

JACUSTOMER-5g7p6r6t- :

No this was my daughters works employ and I will now hatt t Email She has now left that employ

JACUSTOMER-5g7p6r6t- :

and I will now use *****@******.***

arsufi2002 :

oh.. That was the alternate email that you have registered with hotmail..

JACUSTOMER-5g7p6r6t- :

Yes I think!!

arsufi2002 :

Things would be little bit difficult when alternate options doesn't work

arsufi2002 :

Have you submit the page for email recovery

arsufi2002 :

I mean the page which asks for your personal details..

JACUSTOMER-5g7p6r6t- :

Yes several times

arsufi2002 :

what happens when you submit page

arsufi2002 :

Have you got reply from hotmail mail team

arsufi2002 :

are you there

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