Hi my name is Michelle and i will be assisting you today.
click on start button select computer
it will open you a box with your drive options
click on c: drive
i mean double click on c drive
then look for windows folder and double click on it to open
then look for system32 folder and open it.
look for fsquirt file which is your bluetooth file copy and past it on your desktop screen.
I have had to take notes to do this, what do you mean by past it?
fsquirt.exe is an executable file you will have to do a right clik on it to copy and then right click on your desktop screen and select paste to paste the bluetooth icon on your desktop screen.
let me know if there is any confusion.
I think it might be easier if you take over my computer to do this
sure i can do that
Teamviewer: Click here
Download and install teamviewer.
let me know the 9 digit code and the 4 digit password.
Code: 724 951 642 Password: 9871
close teamviewer and relaunch it again
let me know the new password
How do I close it, How do I get it up again?
it says teamviewer is not running on partners computer
click on the red x on the top
I do not understand?
Why did I have to close this session?
is teamviewer open
open desktop and you wlll see 9 digit code and 4 digit password
i mean you will see the teamviewer icon on your desktop screen
double click to open it
and let me know the 9 digit code and 4 digit password
if you are facing problem in running teamviewer i am giving you step by step instructions marking bad service is not a solution to the problem you are facing i am trying to make is simple and help you and i didnt even ask you for an additional service charge for remote assistance.
remote service is an additional $50 but i was trying to give the service for free.
let me know why you feel its a bad service as i am ready to help you.
Because you walked out on me
However I do have to admit that I wasn't aware of the team viewer icon on my desktop which caused me some confusion
I have been trying to get an answer for three hours today. I cannot hold up much longer If my problem isn't answered shortly I will have to go elsewhere.
I'm sorry but this really is bad service. I'm not prepared to hang on any longer
let me know when you are online i am here to help you fix the problem.