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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 164
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have bought a Ricoh SP C250SF and I have downloaded the drivers

Customer Question

I have bought a Ricoh SP C250SF and I have downloaded the drivers on to my MacBook Air but I am do not have an option to print in colour it will only print in B/W
Submitted: 2 years ago.
Category: Computer
Expert:  Jason Jones replied 2 years ago.
Hello,
My name is Jason. I look forward to helping you today.
I can see that you may need a little bit of extra help.
Do you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Thank you.
Customer: replied 2 years ago.

At this moment I am rather nervous about an unknown agent having access to my computer but I don't know how you can re-assure me

Expert:  Jason Jones replied 2 years ago.
Hello Marjorie,
I have remoted into computers a few hundred thousand times with no issues.
I understand your anxieties.
How do you wish to continue?
- Jason
Customer: replied 2 years ago.

Well I need this problem fixed I need to trust you so go ahead.

Expert:  Jason Jones replied 2 years ago.
Thank you.
Please, click the following link and choose to run the remote application: http://www.jasonfixedit.com/marjorie
Expert:  Jason Jones replied 2 years ago.
Are you having any problems with running that remote application after it is downloaded?
Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?