How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask cvd4311 Your Own Question
cvd4311
cvd4311, Computer Analyst
Category: Computer
Satisfied Customers: 982
Experience:  I have a BA in CIT with over 14 years experience.
20109878
Type Your Computer Question Here...
cvd4311 is online now

My JVC tv appears to suddenly developed a colour fault in the

Customer Question

My JVC tv appears to suddenly developed a colour fault in the fact the picture is almost white have tried using the colur/contrast controls on remote with no success any idea what I can do.
Submitted: 2 years ago.
Category: Computer
Expert:  cvd4311 replied 2 years ago.
cvd4311 :

Sounds like something has caused a short in the HV circuit. Not sure how old your JVC tv is but it looks like your picture tube will have to be replaced which could be costly. It could also be that transistor has went out on your CRT board which is also a costly replacement unless you know how to do it yourself. It would be cheaper just to replace the JVC tv at this point unless you have a warranty.

Customer:

Tv bought 18.02.11 but I did not get an extended warranty. Thanks for your reply.

cvd4311 and 2 other Computer Specialists are ready to help you
Customer: replied 2 years ago.

TV bought 18.02.11 but I did not get an extended warranty.

Expert:  cvd4311 replied 2 years ago.
Okay since you do not have an extended warranty, you will either have to purchase a picture tube or if the transistor went out you will have to purchase once of those. It might be cheaper just to JVC tv at this point unless you know how to put the picture tube in or replace the transistor.

Related Computer Questions