I have windows 8 and have not tried another browser. Should I try that first?
Yes, can you please try with Firefox browser, then let me know:http://www.firefox.com/Edit: Please get back to me when you can to continue. Thank you,
Thank you - yes that has worked, I installed Firefox. Sorry for the delay in responding but I was finding it difficult to navigate the new browser. However I managed to received sky sports but Bt Sports still did not respond, so I also installed Chrome which did give me the desired result. I was so delighted to get a result I have been frustrated by this problem for several months!!!
You're welcome. Great. Some websites are compatible or work better with a particular browser. And usually I find that Firefox and Chrome work faster and more reliable than Internet Explorer. If you need anything else, please let me know. Also, can you please take a moment to rate my service by clicking on a face icon / service option below, then click on Submit when it shows up. Thank you very much for your patience.