Hi my name is Michelle and i will be assisting you today.
you want to download your old emails?
let me know the last part of the email address.
mine is *****@******.***
let me know the end part from @hotmail or @mail.com
Mine is *****@******.*** *****@******.*** is the other
Please provide the end part not the full email address
the system marks it as **********@*******
@msn.com mine @msn.com
you want to retrieve deleted emails from msn
Please tell me what do you want me to help you with the msn email
are we still connected
I have been experiencing leaks from the flat above since moving into my flat.(2007). I am trying to find out what & when I informed the landlord each time plus what he replied
these mails would be there in sent email
if you wish i can remote access and help you with the emails
There will be lots of emails and at lest one folder named Jason West
ok so i can remote access and find these emails for you
let me know if that would be fine with you
That would be good
ok give me a moment here
please click here
in the page that opens click on start full version
once teamviewer is downloaded and installed, let me know the id and password
My hotmail address has been taken over by outlook so the emails would be in my old hotmail account
yes first install teamviewer from the link i gave above
once instaleld let me know
i will check
did you install the teamviewer software
Yes I have installed
open team viewer
let me know the id and password
click start...programs...click on team viewer
there you will see the id and pswd
give me those numbers
I can`t find it Michelle. I have Multiple Sclerosis and can be slow in responding. I will keep looking then let you know when I have found it.Thanks for your patience
I have clicked on teamviewer9_Logfile but cannot find id & password
click start...all programs...teamviewer
you will see a teamviewer window open with a 9 digit id and password
let me know those numbers
I don`t have team viewer in the list of program?
seems it did not load
let me give you another link
What do I have to do now
we will have to remote access and do this
is there any chance that someone could come to help you out with installing teamviewer
did you click on it
you will see AA_v3 file just double click on it.
has it been downloaded now?
ou will see AA_v3 file just double click on it.
it says you id let me know the numbers
You will see" AA_v3.exe" file just double click on it to install and then give me the id number
It says there is not enough free memory
I am sorry i will let the question open to other experts as we are unable to get to run the remote tool to troubleshoot further.
Is it id.370 818 142 p/word 3271
Is there anyone there?
As my problem was NOT solved I would like a refund please
I see no other expert has picked your question. I can still give it a try if you can reload reaviewer and let me know the id.