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Freddy M.
Freddy M., IT Technician
Category: Computer
Satisfied Customers: 18398
Experience:  Years of experience.
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I want to go back to google and leave google chrome.

Resolved Question:

I want to go back to google and leave google chrome.
Submitted: 3 years ago.
Category: Computer
Expert:  Freddy M. replied 3 years ago.
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Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
Google chrome is the only Google web browser, which browser were you using before what did the icon you clicked look like was it a big E?
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Customer: replied 3 years ago.

google

yes a big e

Expert:  Freddy M. replied 3 years ago.
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Click start and in the search box type in internet explorer.
The e should show up in the list, right click on it and click send to desktop.

That will put it on your desktop.
Now there double click on it to open it.

Once opened click on the gear icon on the top right corner.
Click on internet options in the menu that opens.

Delete everything in the home page box and replace it with this:
http://www.google.com/

Make sure under startup it says home page, then click on apply and then ok.
Now close and reopen internet explorer, it should open straight to google.

If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
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Expert:  Freddy M. replied 3 years ago.

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What happened when you tried my answer? Please do not open new questions reply here.
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Customer: replied 3 years ago.

NOTHING SEEMED TOHAPPEN WHEN I PRESSED HOME

Expert:  Freddy M. replied 3 years ago.
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Please turn off caps lock when replying it is very hard on the eyes. I never said to press home. When you open internet explorer it starts on the home page. What happened when you tried the answer I gave you?
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Customer: replied 3 years ago.

i am not sure what you mean when you say click home button

Expert:  Freddy M. replied 3 years ago.

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Are you stuck at the startup part? It is not a button there it should be a circle you click on under a heading that says startup right below where you typed in http://google.com.

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Customer: replied 3 years ago.

It says "to continue to your home page, click the Home button".

Expert:  Freddy M. replied 3 years ago.
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Next to the gear icon on the top right corner should be a house icon, that is the home button.
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Customer: replied 3 years ago.

My response from google was error 404 thats a mistake

Expert:  Freddy M. replied 3 years ago.
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Were you able to follow all the steps I gave you in my answer?
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Customer: replied 3 years ago.

no

Expert:  Freddy M. replied 3 years ago.
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What part did you get stuck at?
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Customer: replied 3 years ago.

when I tried to connect to google

Expert:  Freddy M. replied 3 years ago.
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What part of the steps in the answer I gave you did you get stuck at? You said you did not completely them all, which did you not complete? Can I connect remotely in order to take a look?
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Customer: replied 3 years ago.

Yes please connect.I am 84 and have failing eye sight, and it is very difficult to concentrate I am sorry, and would appreciate your more direct help. Thank you. Gil

Expert:  Freddy M. replied 3 years ago.
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No problem in order to connect I need you to download and install this: Click Here
Once installed it will give you a user ID and Password ***** need what it shows in both to connect:
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Customer: replied 3 years ago.

I have ot seen an ID or password ***** yet

Expert:  Freddy M. replied 3 years ago.
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They show up as soon as you open TeamViewer after installing it. Make sure you click on the downloaded file to install it just downloading it will not do anything.
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Expert:  Freddy M. replied 3 years ago.
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Let me know if you still do not get them.
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Customer: replied 3 years ago.

ID 733 446 933

Password *****

Expert:  Freddy M. replied 3 years ago.
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Problem solved via remote, please don't forget to leave a positive rating.
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