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if you want to start over you will not be able to use the same email account. if you want to start with your same email account then you will have to click on forgot password to answer security questions. which email do you use: yahoo, gmail, aol etc?
please type email with spaces in between so that I might see your email.
im unable to do password retrieval as doesnt ask me for tht info ... and the email account has been deleated
setup one email when i first signed up to samsung ... tht email is no longer in use ... i need to reactivate it with new email account details ... dunno how
okay how long ago was it deleted ?
couple days ago
which email are you using: yahoo, gmail, aol etc?
i was useing gmail
okay what is your gmail email, please type spaces in between the letters and numbers.
are you still here? what is the first part of your gmail before the @ sign.
why do u need tht info
so that I can see if it will let me change the password. I don't need to get into it, just to change password so that you can get into it and change the password how you want to.
once I send a temp password then you can go in and change it to your own password. the temp is only for 24 hours.
ive already tryed tht a few times
if you don't feel comfortable in doing that you can go to gmail.com and click on can't access password.
i dont think u undwerstand
i dont know the password ,,, so i deleated the account so it wont let me log in
did you try through a regular computer instead od your tablet?
the accounts deleated
need to somehow make a new samsung account to pay for apps etc on tablets
and my phone etc
okay so when you log into your samsung app account it has the deleted email account on it right?
did you try the recovery form for gmail? https://www.google.com/accounts/recovery/?&hl=en&rd=2
another customer had the same problem and I retrieved his account and he changed his password.
yes tryed tht
how about this link did you try this one: https://www.google.com/accounts/recovery/?hl=en&ard=AHwGkRnHeeo2uQR7Bf8pflkGPj0Q85qz6n3UoznIxx9pbyNCw4CR4vU-HJToZ74rZPj8l1dd5Qmjz2sfCdOzTYk3g-obXSxfF0IyPw7eGTVoKLYmxrROLOk&fpOnly=1
the account was deleated
I understand, that is the way to get the account back. or you can open a new account on gmail then put it on your tablet.
thats what ive been trying to do
will it let you delete your email on your tablet.
that is how you remove your email then you set up another one on your tablet.
ok so ive done tht but when i try to log and pay on playstore it says i need to log into my account over and over
yes you now need to set up another account with the playstore which is another email account.
how i do tht
you go into your tablet and go to email and add another email account after you have set it up in gmail or whomever you want.
Tap on “Applications” from “Home” screen
Then tap on “Email”, on “Set up email” screen
then type in your email that you have set up (your new email) and then click on next, then n next screen you can set two options as “Give this account a name” and set a “display name on outgoing messages” and press “Done”
but you have to set your email account before adding it to your tablet.
i did tht and the new mail address is showing in gmail
okay so once you set up your email account then added to your tablet did it let you in to your app store?
keeps saying its not logged in
log into yr google account
so you set up a new email on a regular computer then you added the new email to your tablet and it won't let you log into your email or the app store?
log into your google account on a regular computer to see if you can log into the new one. can you do that?
im logged in on pc fine
okay is the new email on the tablet.
and can you log into your tablet with that email?
still not lettin me this is useless
not sure what is going on with your email for your tablet. can you delete it again and then set it up again.
ok ty for yr help ill try again another time
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