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Ask Chris L. Your Own Question

Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 4864
Experience:  Certified Computer expert with over 10 years experience.
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How Do I find my Password

Customer Question

How Do I find my Password
Submitted: 2 years ago.
Category: Computer
Expert:  Chris L. replied 2 years ago.
Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you.

In order to best assist you I will need some further information.

What exactly are you trying to find the pasword to? Is it your email account, computer, wireless network or something else?

Please let me know so I can further assist.
Thank you,
Chris
Customer: replied 2 years ago.

I just thought I had made a donation to Allan Lees sponsored cycle ride. .I wished to check it and tried to see my account. When I put in my password ***** I remembered as Port Erin I was told this was incorrect,I wish to know what is the password ***** have I made a single £28 donation of

Expert:  Chris L. replied 2 years ago.
On which website did you submit the donation?

Also do you remember creating a password ***** you made the donation?
Customer: replied 2 years ago.

The website was www.justgiving.com/Allan-Lees.

I thought the password ***** used was Port Erin.

Expert:  Chris L. replied 2 years ago.
Thank you. Since that password ***** ***** working what you will need to do is reset your password.

Please read through the instructions before trying them so you understand what needs to be done.

1. Click HERE

2. On the log in page click Forgot Password ***** the log in box.

3. Follow the instructions on the screen. You will enter your email address you used to sign up and be emailed a password ***** link.

Please take a moment please rate my service by clicking on one of the smiley faces below. You can always return to this page to talk with me any time.

Thank you,
Chris
Customer: replied 2 years ago.

Thanks I have reset my password, with your help. Is it possible to check that I have made a £25 donation to www. just giving .com/Allan-Lees as things went a bit wrong at the end of my attempt to do so.

Expert:  Chris L. replied 2 years ago.
Yes you should receive an email telling you that you made a donation.

Also you can log in on the website at the following link and you view your donations
https://www.justgive.org/account/login.jsp

If you do not see the donation and you did not receive an email then it would seem it did not go through so you may need to place it again.

If you have a moment please rate my service by clicking on one of the faces below, positive ratings are appreciated and is how I get credit for helping.

Thank you,
Chris
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 4864
Experience: Certified Computer expert with over 10 years experience.
Chris L. and 3 other Computer Specialists are ready to help you
Expert:  Chris L. replied 2 years ago.
Sorry, if that link doesn't work log into your account here:
https://www.justgiving.com/signin/?m=login

But as I said you should have received an email alerting you to your donation.
Customer: replied 2 years ago.

Dear Chris L


Have now made my donation and I had not made another previously. many thanks for your help.Will be rating you as excellent.


Brian Trustrum (also respond to George)

Expert:  Chris L. replied 2 years ago.
George,
So happy I could help you. If you ever have computer trouble in the future please let me know!

Have a great day.
-Chris
Customer: replied 2 years ago.

Excellent service

Expert:  Chris L. replied 2 years ago.
Thank you George, it is appreciated.

Enjoy your weekend.
-Chris
Customer: replied 2 years ago.

Dear Chris


Have just sent a rating of Excellent to you for about the fourth time. Please don't reply again as there is limited space on our email.


George

Expert:  Chris L. replied 2 years ago.
George,

I am forced to have the last reply so please do not reply again.

I received 1 rating and that is all that is needed so don't worry.

Thanks

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