How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 171
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
69350257
Type Your Computer Question Here...
Kamil Anwar is online now

hello, my name is nic.

Customer Question

hello,
my name is ***** ***** have just had a computer delivered for work. it has a new graphics card added, i have a memory stick with software licences on it. yesterday everything worked fine. now the computer freezes just after windows start up ( when the logo appears ). my monitor also shows lines and blocks on it. can you help me. its my first time on this website is this free advice. Thanks very much for your time
Submitted: 3 years ago.
Category: Computer
Expert:  adamd-mod replied 3 years ago.
Hello

The help here isn't free, which is why it asked you for a deposit
Did you want me to find an expert to assist you still?
Expert:  dianne-cssm replied 3 years ago.
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at [email protected] co.uk and provide us with your email address and a link to this question page so that we can help you. (http://www.justanswer.co.uk/computer/8mskk-hello-my-name-just-computer-delivered.html). Thank you, ***** ***** Customer Support Team.
Customer: replied 3 years ago.

Hi dianne

I sent my email but it kept saying someone else was registered

under that email. I did not create an account with you so im not shore what happened. I have sorted out my issue so i would appreciate a refund.

my email is *****@******.***

Thanks very much for your time

Customer: replied 3 years ago.

please reply to my previous email. you have sent me emails so you have it.